Q: What exactly do the EBike Doctors do?
We’re a fully mobile e‑bike repair and maintenance team. From flat‑tire fixes and brake adjustments to battery diagnostics and full tune‑ups, we bring the workshop to your driveway, rental, or trailhead—no hauling required.

Q: How do I request a service?
Click Request Service and tell us about your bike, the problem you're experiencing, and whether you prefer mobile service or drop-off. A member of the eBike Drs team will contact you to confirm the service details and scheduling. You can also call us at (850) 904-9136.

Q: What areas do you serve?
We cover the Walton, Bay, and Okaloosa County corridor—our van cruises anywhere from Destin to Panama City Beach. If you’re just outside that radius, shoot us a message; we can often squeeze in special trips.

Q: Do you fix non-electric bikes too?
Sure do! While e‑bikes are our specialty, our mechanics are certified in standard bikes as well. If it has two wheels and pedals, we’ll make it happy.

Q: Can I get same-day service?
Same-day service may be available depending on technician availability and location. Contact us as early as possible and we'll let you know the earliest available service time.

Q: What happens if my bike needs a part you don’t have on the van?
We carry the most common e‑bike components. If something rare is required, we’ll order it ASAP and schedule a follow‑up visit—no extra trip fee.

Q: Do you guarantee your work?
Absolutely. All labor is backed by a 30‑day ride‑tested warranty, and parts are covered by the manufacturer’s warranty. If something isn’t right, we’ll make it right—period.

Q: What forms of payment do you accept?
Credit/debit cards, Apple Pay, Google Pay, and good old‑fashioned cash. (Sorry, no seashells—our accountant objected.)

Q: What if the weather turns nasty?
Rain happens, especially in Florida. The great thing is we can complete most of the work inside our van, away from the elements. If conditions make it too unsafe for us to travel, we’ll reschedule for another convenient time.

Have a question that’s not listed? Give us a call or send a carrier pelican - either way, we’ll get back to you fast!