Q: What exactly do the EBike Doctors do?
We’re a fully mobile e‑bike repair and maintenance team. From flat‑tire fixes and brake adjustments to battery diagnostics and full tune‑ups, we bring the workshop to your driveway, rental, or trailhead—no hauling required.

Q: How do I book a service?
Click the “Book Now” button on our website, choose your preferred time slot, and tell us what’s up with your bike. You’ll get an instant confirmation and a reminder before we roll out. You can also give us a call at (850) 424-8060 and we’ll book an appointment for you over the phone.

Q: What areas do you serve?
We cover the greater 30A / South Walton corridor—our van cruises anywhere from Destin to Panama City Beach. If you’re just outside that radius, shoot us a message; we can often squeeze in special trips.

Q: Do you fix non-electric bikes too?
Sure do! While e‑bikes are our specialty, our mechanics are certified in standard bikes as well. If it has two wheels and pedals, we’ll make it happy.

Q: Can I get same-day service?
Most days, yes. Book before 10 a.m. and we’ll do our best to dispatch a tech that afternoon. During peak season we fill up fast, so earlier is always better.

Q: What happens if my bike needs a part you don’t have on the van?
We carry the most common e‑bike components. If something rare is required, we’ll order it ASAP and schedule a follow‑up visit—no extra trip fee.

Q: Do you guarantee your work?
Absolutely. All labor is backed by a 30‑day ride‑tested warranty, and parts are covered by the manufacturer’s warranty. If something isn’t right, we’ll make it right—period.

Q: What forms of payment do you accept?
Credit/debit cards, Apple Pay, Google Pay, and good old‑fashioned cash. (Sorry, no seashells—our accountant objected.)

Q: What if the weather turns nasty?
Rain happens, especially in Florida. The great thing is we can complete most of the work inside our van, away from the elements. If conditions make it too unsafe for us to travel, we’ll reschedule for another convenient time.

Have a question that’s not listed? Give us a call or send a carrier pelican - either way, we’ll back to you fast!